Medical Disclaimer

Last Updated: April 21, 2026

Please read the following medical disclaimer carefully before using the CrownGenix website, platform, or any related services. By accessing or using our services, you acknowledge and agree to the terms set forth below.

1. Information Is for Educational Purposes

The content provided on the CrownGenix website, including but not limited to text, articles, product descriptions, treatment information, blog posts, frequently asked questions, and other materials, is intended for general educational and informational purposes only. This content is not intended to serve as medical advice, professional diagnosis, or a recommendation for any specific treatment or course of action.

The information on this website should not be used as a substitute for a consultation with a qualified healthcare provider. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition, medication, or treatment plan.

2. CrownGenix Is a Platform, Not a Healthcare Provider

CrownGenix operates as a technology platform that connects patients with independent, licensed healthcare providers. CrownGenix itself does not practice medicine, provide medical diagnoses, or prescribe medication. The platform facilitates telehealth consultations but does not replace the independent clinical judgment of the physicians who use it.

  • CrownGenix does not employ the physicians who provide consultations through the platform. All healthcare providers are independent medical professionals licensed in their respective states.
  • The relationship between you and the prescribing physician is a direct provider-patient relationship. CrownGenix is not a party to that clinical relationship.
  • CrownGenix does not control, influence, or override the medical decisions made by the healthcare providers on the platform.

3. Medical Decisions by Licensed Physicians

All medical decisions, including whether to prescribe medication, the choice of medication, dosage, and duration of treatment, are made solely by independent licensed physicians. These physicians exercise their own professional medical judgment based on the health information you provide, your medical history, and applicable clinical guidelines.

A prescription is never guaranteed. The physician may determine that a particular treatment is not suitable for you based on your health profile, existing medical conditions, current medications, or other clinical factors. In such cases, the physician may recommend alternative options or advise you to seek in-person care.

4. Individual Results May Vary

Treatment outcomes, including the effectiveness and timeline of results, vary from person to person. Factors that may influence your results include:

  • The severity and duration of your condition
  • Your age, overall health, and genetic factors
  • Adherence to the prescribed treatment plan and dosage instructions
  • Concurrent use of other medications or supplements
  • Lifestyle factors such as diet, stress, and sleep

Any testimonials, before-and-after images, or success stories displayed on the CrownGenix website represent individual experiences and do not guarantee that you will achieve the same or similar results. Treatment outcomes are influenced by many variables and cannot be predicted with certainty.

5. Follow Prescribed Dosage and Provider Guidance

If you are prescribed medication through CrownGenix, it is essential that you:

  • Take or apply the medication exactly as directed by the prescribing physician.
  • Read all product information, patient inserts, and safety materials included with your medication.
  • Do not alter your dosage, frequency, or method of application without first consulting your healthcare provider.
  • Do not combine your prescribed medication with other treatments unless approved by your physician.
  • Do not share your prescribed medication with anyone else. Prescription medications are prescribed based on your individual medical profile and may be harmful to others.
  • Store medications as directed on the product label and keep them out of reach of children and pets.

6. Not a Substitute for In-Person Medical Care

Telehealth services provided through CrownGenix are not a replacement for in-person medical examinations, emergency care, or ongoing management of complex medical conditions. There are limitations to what can be assessed through an asynchronous online consultation without a physical examination.

You should continue to see your primary care physician or specialist for routine check-ups, preventive care, and management of existing health conditions. If your healthcare provider has advised against a particular treatment, do not seek that treatment through our platform without first discussing it with your provider.

7. Adverse Effects and When to Seek Help

All medications carry a risk of side effects. If you experience any adverse effects, unexpected symptoms, or worsening of your condition while taking medication prescribed through CrownGenix:

  • Stop using the medication and contact your healthcare provider immediately.
  • If you experience a severe allergic reaction (difficulty breathing, swelling of the face or throat, severe rash), call 911 or go to the nearest emergency room.
  • Report adverse events to the FDA MedWatch program at www.fda.gov/safety/medwatch or by calling 1-800-FDA-1088.
  • You may also report adverse effects to CrownGenix by emailing support@crowngenix.com so that your prescribing physician can be notified.

8. Emergency Situations

Important: CrownGenix is not an emergency medical service. If you believe you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Do not use this platform to seek care for life-threatening conditions, chest pain, difficulty breathing, severe bleeding, or other emergencies.

9. Third-Party Links and References

The CrownGenix website may contain links to third-party websites, medical references, or external resources. These links are provided for informational convenience only. CrownGenix does not endorse, control, or assume responsibility for the content, accuracy, or privacy practices of any third-party website. Your use of third-party websites is at your own risk.

10. No Warranties on Health Information

While we make reasonable efforts to ensure that the health information on our website is accurate and up to date, CrownGenix makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information provided on this website. Medical knowledge evolves continuously, and information that is current today may be superseded by new research or clinical guidelines.

11. Limitation of Liability

To the fullest extent permitted by applicable law, CrownGenix, its officers, directors, employees, agents, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the information on this website, your reliance on any content provided, or your use of any treatment or medication. This limitation applies regardless of whether the damages arise from contract, tort, negligence, strict liability, or any other legal theory.

12. Contact Information

If you have questions about this Medical Disclaimer or the information provided on our website, please contact us:

© 2026 CrownGenix. All rights reserved. This disclaimer is provided for informational purposes and does not constitute legal or medical advice.