Contact Us
We're here to help. Reach out to our support team with any questions about your treatment, order, or account.
Get in Touch
- Company CrownGenix
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Mailing Address
30 N Gould St Ste R
Sheridan, WY 82801
United States - Email support@crowngenix.com
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Support Hours
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed
Common Questions
How long does it take to get a response?
We aim to respond to all inquiries within one business day. During peak periods, response times may be slightly longer.
I have a question about my order or shipment.
Please email us with your order number and we will provide a status update as quickly as possible.
I need to update my medical information.
Log into your account to update your health profile, or contact our support team for assistance.
I want to cancel or modify my subscription.
You can manage your subscription from your account dashboard, or email us and we will help you make changes.
Additional Resources
Medical Emergencies: CrownGenix is not an emergency medical service. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately.